Privacy Policy
Last updated: August 2026
Just Like Pty Ltd (ACN 634 095 908, trading as Just Like Home) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
- Contact details you provide via our website form, email or phone — name, email address and message content.
- Information relevant to your NDIS supports where you engage us as a service provider, including plan details, goals and health-related information you choose to share.
- Basic technical information (browser type, pages visited) collected automatically when you use our website.
How we use your information
- To respond to enquiries submitted through this website.
- To provide Support Coordination, Recovery Coaching, Work and Advocacy services to participants who engage us.
- To meet our obligations under the NDIS Practice Standards and Australian law.
Sharing your information
We do not sell your personal information. We only share it with third parties (such as the NDIA or other providers) where necessary to deliver your supports, where you've consented, or where required by law.
Data security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including secure storage and restricted staff access.
Your rights
You can ask to access or correct the personal information we hold about you at any time by contacting us below. If you have a concern about how we've handled your information, you can also contact the Office of the Australian Information Commissioner (oaic.gov.au).
Contact us
For any privacy questions or requests, contact us at connect@justlikehome.com.au or 0447 54 34 34.